Withdraw Your Balance Back to Your Wallet
When you're ready to pull funds out, the withdrawal flow mirrors how you deposited — choose DANA, OVO, or GoPay, enter the amount you want to move, and we push the transfer to the wallet registered on your account. We route payouts only to the wallet name that matches your verified identity, which keeps your money moving to the right place and
reduces the chance of a mismatch. If your account verification is complete, the withdrawal request moves to processing without a hold. Amounts and any applicable minimums are shown on the withdrawal screen at the time you request.
- Open Withdrawal from Your Account — Head to the cashier, select 'Withdraw', and confirm your registered payout wallet — DANA, OVO, or GoPay.
- Enter the Amount — Type the amount within the limits shown on screen. The system checks your available balance before you confirm the request.
- Complete the Verification Step — If prompted, confirm your identity via the OTP sent to your registered number. This step protects your payout from being redirected.
- Funds Arrive in Your Wallet — Once processing completes, the amount lands in your DANA, OVO, or GoPay wallet. You can track the status in transaction history.